FirstSwordFlow - Smart Budget Forecasting Platform

Introduction

At FirstSwordFlow, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget forecasting platform and services. We're committed to transparency about our data practices and ensuring you understand your rights regarding your personal information.

This privacy policy applies to all users of our services, whether you're accessing our platform from Thailand or anywhere else in the world. By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect several types of information to provide and improve our services. The information we gather helps us create personalized budget forecasting experiences and maintain platform security.

Personal Information

Name, email address, phone number, and account credentials you provide during registration and profile setup.

Financial Data

Budget information, expense categories, income data, and financial goals you input into our forecasting tools.

Usage Information

How you interact with our platform, features used, time spent, and preferences you set within your account.

Technical Data

IP address, browser type, device information, and cookies that help us maintain platform functionality and security.

How We Use Your Information

Your information helps us deliver personalized budget forecasting services and maintain a secure platform. We use your data responsibly and only for legitimate business purposes.

Providing budget forecasting tools and financial planning features
Personalizing your experience based on your financial goals and preferences
Communicating important updates, security alerts, and service notifications
Improving our platform through analytics and user feedback
Ensuring platform security and preventing fraudulent activities
Complying with legal obligations and regulatory requirements in Thailand
Providing customer support and responding to your inquiries

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share certain data in specific circumstances to provide our services effectively and comply with legal requirements.

We may share your information with:

Service providers who help us operate our platform, such as cloud hosting and analytics services
Payment processors when you make transactions (they receive only necessary payment information)
Legal authorities when required by law or to protect our rights and user safety
Business partners only with your explicit consent for specific collaborative features
Professional advisors including lawyers and accountants for business operations

Important Note

All third-party service providers are contractually required to protect your information and use it only for the specific services they provide to us.

Your Privacy Rights

You have several rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them through your account settings or by contacting us directly.

Access Your Data

Request copies of your personal information we hold and learn how we process it.

Correct Information

Update or correct any inaccurate personal information in your account.

Delete Your Data

Request deletion of your personal information, subject to certain legal obligations.

Data Portability

Export your data in a commonly used format to transfer to another service.

Restrict Processing

Limit how we process your information in certain circumstances.

Withdraw Consent

Withdraw your consent for data processing where we rely on consent as legal basis.

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information. Our security practices include both technical and organizational measures designed to prevent unauthorized access, disclosure, alteration, or destruction of your data.

End-to-end encryption for all sensitive financial data transmission
Regular security audits and vulnerability assessments
Access controls limiting employee access to your information on a need-to-know basis
Secure servers with industry-standard physical and digital protection measures
Regular backups stored in secure, encrypted environments
Multi-factor authentication options for your account protection
Continuous monitoring for suspicious activities and potential security threats

Data Retention Periods

We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

Data Type	Retention Period	Reason for Retention
Account Information	Duration of account + 2 years	Service provision and legal compliance
Financial Data	Duration of account + 5 years	Regulatory requirements in Thailand
Usage Logs	18 months	Security monitoring and service improvement
Marketing Communications	Until unsubscribed + 1 year	Compliance with communication preferences
Support Records	3 years	Quality assurance and dispute resolution

International Data Transfers

As our services may involve data processing across different countries, we ensure appropriate safeguards are in place when transferring your personal information internationally. We only transfer data to countries with adequate data protection laws or under specific contractual protections.

When we transfer data outside Thailand, we:

Use standard contractual clauses approved by relevant data protection authorities
Ensure recipient countries have adequate data protection frameworks
Implement additional technical and organizational security measures
Regularly review and audit our international data transfer practices

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our services.

Types of cookies we use include:

Essential cookies that are necessary for platform functionality
Performance cookies that help us understand platform usage
Functional cookies that remember your preferences and settings
Analytics cookies that help us improve our services (with your consent)

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality.

Children's Privacy

Our services are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18. If we discover we've collected information from a child under 18, we'll delete it immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us using the information below so we can take appropriate action.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.